Frequently Asked Questions
Everything you need to know about our premium mill-grade products.
How long will it take for my order to ship?
Standard orders are processed within 1-2 business days. Once shipped, delivery typically takes 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund or exchange.
Are your products covered by a warranty?
Yes, Camel City Mill stands behind its quality. Most of our durable goods come with a one-year limited warranty against manufacturing defects.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our logistics to support more international destinations soon.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within one hour of placement if you need to make changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as modern digital wallets like PayPal, Apple Pay, and Google Pay.